Better advice.
Less busywork.
More impact.

Capture in-person and online meetings, identify speakers and organise key discussions and next steps.

From meeting to accountable follow-up

1. ConnectIdentify the client, meeting type and relevant calendar/CRM record.
2. CaptureCollect the consented transcript, attendees, decisions and discussion points.
3. UnderstandExtract objectives, concerns, recommendations and commitments with source links.
4. ReviewAdviser verifies the summary, corrects details and approves next steps.
5. ActPrepare CRM activities, follow-up tasks and a meeting summary for approved release.

Meeting summary, decision log, action owners and proposed CRM updates.

Automate file note preparation from meeting transcripts using structured templates and traceable source references.

From transcript to audit-ready file note

1. CollectBring together transcript, agenda, client history and firm file-note template.
2. StructureOrganise goals, circumstances, discussion, risks, recommendations and actions.
3. ValidateHighlight unsupported statements, gaps, dates and inconsistent client details.
4. ApproveAdviser reviews source evidence, edits wording and signs off.
5. RecordExport the approved file note and associate it with the client record.

Structured file note, evidence references and approval history.

Prepare Statements and Records of Advice using client evidence and your approved templates.

From client evidence to advice draft

1. AssembleCollect fact find, goals, holdings, fees, existing advice and supporting records.
2. ScopeConfirm advice scope, assumptions, constraints and whether an SOA or ROA is appropriate.
3. DraftPopulate approved document sections and proposed recommendations with evidence links.
4. CheckFlag missing disclosures, inconsistent figures and sections requiring specialist review.
5. ApproveParaplanner and authorised adviser review before document finalisation.

Review-ready SOA/ROA draft, outstanding questions and evidence checklist.

Support paraplanning automation with draft strategy papers, paraplanning requests and implementation guides for adviser review.

From advice request to paraplanning pack

1. ReceiveCapture adviser request, advice scope, deadlines and client documents.
2. ResearchOrganise product, portfolio and client data; identify missing inputs.
3. PrepareDraft strategy rationale, alternatives, assumptions and implementation considerations.
4. Quality checkCheck arithmetic, document consistency and advice policy requirements.
5. Hand offRoute the pack to a paraplanner or adviser for professional assessment.

Strategy brief, supporting research pack and tracked review tasks.

Extract client facts from PDFs, spreadsheets, forms and previous advice documents.

From scattered documents to verified client facts

1. IngestAccept authorised forms, PDFs, client emails and existing CRM data.
2. ExtractIdentify income, expenses, assets, liabilities, dependants and goals.
3. ReconcileCompare sources, detect outdated values and show conflicting facts.
4. ConfirmAsk client or adviser to verify missing or uncertain information.
5. SyncPrepare approved fact-find updates for the client record.

Current fact-find draft, confidence flags and missing-information requests.

Flag missing disclosures, inconsistent information and potential compliance gaps for human review.

From draft to compliance review queue

1. LoadReceive advice draft, supporting records and relevant firm policies.
2. CheckReview required sections, disclosures, inconsistencies and evidence coverage.
3. ExplainShow flagged issues alongside the underlying source and applicable rule.
4. ResolveAssign remediation to the adviser, paraplanner or compliance reviewer.
5. RecordCapture decisions, sign-offs and an exportable review trail.

Exception list, evidence map and documented human sign-off.

Automate financial planning tasks, approvals, client follow-ups and document processing across your advice team.

From enquiry to implemented advice

1. StartOpen a client request or advice opportunity in existing systems.
2. CoordinateGather client facts, assign tasks and track required documents.
3. PrepareTrigger relevant meeting, file note, advice and form-drafting steps.
4. ApproveHold advice, communications and implementation actions for authorised review.
5. CompleteRecord approved outputs, update milestones and schedule follow-up.

Visible workflow milestones, ownership and completion evidence.

Streamline client service management with CRM updates, meeting summaries, task allocation and follow-ups across connected systems.

From client request to completed service

1. ReceiveCapture requests from approved email, CRM or client channels.
2. ClassifyIdentify client, request type, urgency and service obligations.
3. AssignRoute tasks to the right team member with required context.
4. RespondDraft updates and documents; obtain approval where required.
5. CloseLog actions, update CRM and confirm the request has been resolved.

Service task, client update draft and traceable completion record.

Bring together goals, risk preferences, financial position and next-best-action suggestions.

From client history to relevant insight

1. ConnectGather permitted CRM, meeting, financial and service history.
2. SummariseBuild a current view of goals, relationships and recent changes.
3. DetectSurface missing information, approaching reviews and potential follow-ups.
4. VerifyAdviser checks relevance and suitability before taking action.
5. PlanPrepare a client conversation brief and proposed next steps.

Client briefing, changes since last review and suggested questions.

Draft follow-up emails, review summaries and personalised communications for approval.

From client event to approved communication

1. TriggerIdentify a review, service event or adviser-requested update.
2. ContextualiseUse approved client details, firm tone and communication templates.
3. DraftPrepare a clear, personalised email or message.
4. ReviewCheck recipients, factual accuracy, consent and adviser approval.
5. SendRelease through the authorised channel and record the outcome.

Approved message, recipient check and CRM communication log.

Populate forms, prepare review packs and generate branded documents from structured data.

From structured data to completed document

1. SelectChoose an approved form, disclosure or document template.
2. MapMatch verified CRM and fact-find fields to required form fields.
3. PopulateGenerate the document and identify any missing mandatory values.
4. ReviewCheck accuracy, attachments, signatures and version.
5. StoreSave the approved version and prepare authorised delivery.

Completed draft form, missing-field checklist and version history.

Explore operational dashboards, workflow bottlenecks and advice team performance.

From operational data to decisions

1. ConnectRead authorised workflow, meeting, service and advice activity data.
2. StandardiseApply consistent definitions, dates, adviser ownership and status rules.
3. MeasureCalculate volumes, turnaround times, backlogs and exceptions.
4. ExploreFilter by team, process and period to investigate bottlenecks.
5. ImproveAssign improvement actions and monitor their outcomes.

Operational dashboards, exception trends and process improvement opportunities.